These Terms of Service (the “Terms”) govern your access to and use of the Swiftway platform, websites, and related services (collectively, the “Service”) provided by Swiftway AI LLC (“Swiftway,” “we,” “us,” or “our”). By creating an account or otherwise using the Service, you agree to these Terms.
If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to both you and that organization.
1. The Service
Swiftway is a software-as-a-service application that helps construction trades and services manage estimates, orders, invoices, scheduling, client communications, and related business operations, including AI-assisted features for content generation, document parsing, and conversational input.
2. Eligibility and accounts
You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly if you suspect unauthorized use.
3. Acceptable use
You agree not to:
- Use the Service in violation of any applicable law or regulation.
- Upload or transmit content that infringes any third party's rights, is unlawful, harassing, or invades privacy.
- Attempt to access another user's data, organization, or account without authorization.
- Reverse engineer, decompile, scrape, or attempt to extract the source code of the Service except to the extent permitted by applicable law.
- Interfere with or disrupt the Service, including by introducing malware, attempting denial-of-service attacks, or probing for vulnerabilities outside an authorized program.
- Use the Service to send spam, unauthorized commercial communications, or content prohibited by carriers or messaging regulations.
- Resell, sublicense, or commercially exploit the Service without our written permission.
4. Your content
You retain ownership of the content you submit to the Service (your “Content”), including client records, projects, estimates, documents, photos, and message contents. You grant Swiftway a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display your Content solely as necessary to provide the Service to you and your authorized users, and to improve the Service in ways that do not identify you or your customers.
You represent that you have all rights necessary to submit your Content and that doing so does not violate any third party's rights or applicable law.
5. AI-assisted features
The Service includes features that use third-party AI models to generate text (e.g. estimates, summaries, replies) based on your input and Content. AI output may contain errors or omissions and should be reviewed by you before being relied upon, sent to clients, or used for billing. You are responsible for the accuracy of records you save and communications you send through the Service.
Content sent for AI processing is transmitted to our model providers strictly for that purpose and is not used to train their public models.
6. SMS messaging program
If you opt in to SMS by binding your phone number, you consent to receive text messages from Swiftway related to your use of the Service. Message frequency varies based on usage. Standard message and data rates may apply based on your mobile carrier plan.
Reply STOP at any time to opt out of further messages, or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Additional details are in our Privacy Policy.
7. Subscriptions, fees, and trials
Some features of the Service are offered on paid subscription plans, with fees and billing terms presented at sign-up. Unless otherwise stated, fees are billed in advance, are non-refundable except as required by law, and renew automatically until cancelled. Free trials and invitations to early access may be subject to additional terms communicated at the time of sign-up.
We may change pricing or introduce new fees with notice. Continued use of the Service after a price change becomes effective constitutes acceptance of the new pricing.
8. Suspension and termination
You may stop using the Service at any time and may delete your account from the Service settings or by contacting support. We may suspend or terminate your access if you breach these Terms, present a security risk, or fail to pay fees when due. On termination, your right to access the Service ends; we will retain or delete your data per the retention practices described in our Privacy Policy.
9. Intellectual property
The Service, including its software, design, trademarks, and content (other than your Content), is owned by Swiftway and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.
10. Disclaimer of warranties
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AVAILABILITY. SWIFTWAY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWIFTWAY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL CUMULATIVE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
12. Indemnification
You agree to defend, indemnify, and hold harmless Swiftway and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your Content, your use of the Service, or your breach of these Terms.
13. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.
14. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the “Effective” date at the top of this page and, for material changes, provide notice within the Service or by email. Your continued use of the Service after the updated Terms become effective constitutes acceptance.
15. Contact
Questions about these Terms can be sent to Swiftway AI LLC through the Swiftway application at swiftway.ai. We will publish a dedicated legal contact email shortly; until then, in-app messages are the fastest way to reach us.